Plusnet Mobile customers urged to act as network will close from June 2024

Plusnet has announced that all mobile accounts will close from June 2024. The network is urging all customers who have a Plusnet SIM to move to another network, or else they will lose service and permanently lose their number.

BT, who own Plusnet and EE, is phasing out the Plusnet brand in order to make EE the primary flagship brand for consumers. The BT brand will continue to exist, but only for business customers.

From June 2024, Plusnet SIM customers will receive a confirmation closing date at least 30 before their account is due to close. Those who don’t switch before the confirmed date will lose access to services, and won’t be able to use data, minutes or texts.

Plusnet customers will have a further 40 days from the closure date to switch to another network, or else they will permanently lose their mobile phone number.

As an incentive, Plusnet is offering exclusive EE SIM only deals from £4 per month. Plusnet customers can access these exclusive deals by entering their Plusnet number on the Plusnet Mobile webpage.

Plusnet stopped sellings SIMs in March 2023. As 12 month contracts were previously the longest SIM plans offered by Plusnet, that means no Plusnet customer will currently be within a contract. Therefore, Plusnet Mobile customers can switch to any other network, including EE, without paying an early termination or cancellation fee.