giffgaff roaming explained for international & EU countries

You can use your giffgaff goodybag allowance as normal in the EU and selected European countries, at no additional cost.

However, in accordance with the fair usage policy, you cannot use more than 5GB per month when roaming in the EU with a goodybag. If you go over this limit, you'll be charged 10p / MB.

There are no limits when it comes to calls and texts.

If you're on pay as you go, or you go over your goodybag allowance, you'll be charged at the standard UK rate: 10p per MB, 25p per minute and 10p per text.

What's the best giffgaff SIM for roaming?

All giffgaff SIMs allow you to use your goodybag allowance for free within the EU, up to 5GB per month.

You can find the cheapest giffgaff SIM Only deals for roaming by using our comparison tools. Giffgaff SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 16.

giffgaff EU roaming - after Brexit

Despite the UK leaving the EU, you can still roam for free in the EU with giffgaff.

Your goodybag allowance can be used as normal, as if you were at home.

However, if your goodybag has more than a 5GB data allowance, you cannot go over this amount, in accordance with the fair usage policy.

If you go over your goodybag allowance or you exceed the 5GB fair usage policy, you will be charged at the standard pay as you go rate for additional services you use. These charges will come out of your account credit. If you do not have any remaining account credit, roaming will stop working until you purchase another goodybag or top up your account:

• Data - 10p per MB
• Calls - 25p per minute
• Texts - 10p per text

You must be a resident of the UK to roam for free in the EU with giffgaff. You cannot roam in the EU for consecutive periods at a time, or any other period that may look like you live outside the UK.

You can use your giffgaff goodybag allowance for free within the following 38 European countries:

1. Austria
2. Belgium
3. Bulgaria
4. Croatia
5. Cyprus
6. Czech Republic
7. Denmark
8. Estonia
9. Finland
10. France
11. French Guiana
12. Germany
13. Gibraltar
14. Greece
15. Guadeloupe
16. Hungary
17. Iceland
18. Ireland
19. Italy
20. Latvia
21. Liechtenstein
22. Lithuania
23. Luxembourg
24. Malta
25. Martinique
26. Mayotte
27. Netherlands
28. Norway
29. Poland
30. Portugal
31. Reunion
32. Romania
33. San Marino
34. Slovakia
35. Slovenia
36. Spain
37. Sweden
38. Ukraine

Can I roam with giffgaff outside the EU?

You can roam in most countries outside the EU with giffgaff.

However, your usage will not come out of your goodybag allowance. Instead, you will be charged at an out of plan rate.

You must have credit in your giffgaff account in order to be charged, or else data, calling and texting will not work.

The zones below show the rate you will be charged for using your giffgaff SIM abroad.

For all other countries, see giffgaff's page on roaming rates.

The following table shows the roaming rates for popular international destinations:

Zone A

For countries within Zone A, you will be charged at the following rates:

• Data: 20p / MB
• Making calls: £1 / minute
• Receiving calls: £1 / minute
• Sending texts: 30p / text
• Receiving texts: Free

Zone A comprises of the following 46 international countries:

1. Albania
2. Argentina
3. Australia
4. Bangladesh
5. Barbados
6. Brazil
7. Canada
8. Chile
9. China
10. Colombia
11. Costa Rica
12. Dominican Republic
13. Ecuador
14. Egypt
15. Ghana
16. Hong Kong
17. India
18. Indonesia
19. Israel
20. Jamaica
21. Japan
22. Kenya
23. Malaysia
24. Mexico
25. Monaco
26. Montenegro
27. New Zealand
28. Nigeria
29. Pakistan
30. Panama
31. Peru
32. Philippines
33. Qatar
34. Russia
35. Saudi Arabia
36. Serbia
37. Singapore
38. South Africa
39. South Korea
40. Sri Lanka
41. Thailand
42. Turkey
43. Ukraine
44. UAE
45. USA
46. Zambia

Zone B

For countries within Zone B, you will be charged at the following rates:

• Data: 20p / MB
• Making calls within EU: 15p / minute
• Receiving calls: Free
• Sending texts within EU: 5p / text
• Receiving texts: Free

Zone A comprises of the following 46 international countries:

1. Guernsey
2. Isle of Man
3. Switzerland
4. Jersey

Zone Europe

For countries within Zone Europe, you will be charged at the following rates if you exceed your goodybag allowance:

• Data: 10p / MB
• Making calls within EU: 25p / minute
• Receiving calls: Free
• Sending texts within EU: 10p / text
• Receiving texts: Free

Zone Europe comprises of the following 38 international destinations:

1. Austria
2. Belgium
3. Bulgaria
4. Croatia
5. Cyprus
6. Czech Republic
7. Denmark
8. Estonia
9. Finland
10. France
11. French Guiana
12. Germany
13. Gibraltar
14. Greece
15. Guadeloupe
16. Hungary
17. Iceland
18. Ireland
19. Italy
20. Latvia
21. Liechtenstein
22. Lithuania
23. Luxembourg
24. Malta
25. Martinique
26. Mayotte
27. Netherlands
28. Norway
29. Poland
30. Portugal
31. Reunion
32. Romania
33. San Marino
34. Slovakia
35. Slovenia
36. Spain
37. Sweden
38. Ukraine

Does giffgaff have a fair usage policy when roaming?

Yes, giffgaff has a fair usage policy when roaming.

If you’re using your goodybag allowance within the EU and selected European countries, you cannot use more than 5GB in a given month.

If you go over this amount, you will be charged at an out of plan rate, which is 10p per MB (the same as the UK rate). You must have credit in your giffgaff account in order to be charged, or else data will no longer work.

In addition, you cannot reside outside the UK for extended periods of time. If you're roaming with giffgaff within the EU for 63 days or more over a 4 month period, you may be breaking the fair usage policy on free roaming.

If giffgaff believe you are breaking the fair usage policy, they will give you 2 weeks notice before applying a surcharge: 10p / MB, 3.2p / minute and 1p / text.

Furthermore, you may be required to show proof that you are a UK resident, or else your giffgaff SIM might be disconnected.

Will I be charged if I go over my goodybag allowance when roaming with giffgaff?

If you exceed your goodybag allowance for the month, you will be charged at the standard UK out of plan rate.

If you’re within the EU or a selected European country, you will be charged 10p per MB outside your allowance, or any data usage over the 5GB fair usage limit.

For all other international countries, you are not able to use your goodybag allowance. Instead, you will be charged at a premium out of plan rate for any services used with giffgaff. See giffgaff roaming charges for more information.

Can I get 5G when roaming with giffgaff?

No, currently giffgaff 5G is only available in the UK with selected goodybags.

FAQs